Frequently Asked Questions

Why participate in gymnastics?

Gymnastics provides a great foundation for all sports for both boys and girls of all ages. It helps develop body awareness, fitness, strength, coordination, confidence, agility and discipline. Gymnasts learn how to move, roll, jump, swing and turn upside down. Gymnastics also teaches social skills such as following instructions, being patient, resilience, listening and applying feedback.
Most importantly gymnastics is FUN! What a great way to keep children active, involved and most importantly having a GREAT TIME while participating in sport!!!

How do I know which program and class to enrol my child into?

At BTYC we have developed the ‘Best Program For You’ guide to determine which class to enrol your child into. Please CLICK HERE for more information.

How do I enrol into a class

To enrol in a class, we have an easy to use, online enrolment system through the Parent Portal. The system allows users to view the times, days and available spaces of all our classes. CLICK HERE to view classes and then create an account.

Alternatively, you can create a new account or login to your existing account by clicking HERE

For new members, you will be required to fill out your details including; responsible parties, e-mail address, contact phone numbers, address and how you heard about us, then click ‘Create Account’.

Once you have done this you will receive a confirmation e-mail, confirming that your account has been created. Next you must acknowledge and agree to our policies

Then add in the student’s details, including medical information if needed and click ‘Save Student’. Then you can either add more students by clicking ‘Add New Student’ and repeating the last instruction, or request an enrolment into one of our classes by clicking ‘Enroll in Class’.

I’m not sure if my child will enjoy the class. Do you offer a guarantee?

At BTYC Gymnastics we offer a 21 day satisfaction guarantee for new members. We believe that you should be able to see what gymnastics is all about and have time to develop a love for the sport like we do. We are so confident you will love our classes and have FUN, should you wish to cancel for any reason within the first 3 weeks (21 days), we will refund all of your fees in full. Therefore, we do not offer an individual trial but as a new member you have our satisfaction guarantee for 21 days.

This offer is available to all new members at BTYC Gymnastics within your first term.

What happens if I miss a class?

At BTYC, we offer make up sessions during the holiday periods for all programs except Kindergym. Kindergym makeups are offered during the term by contacting the office directly on 9841 4773. For all other programs, bookings are made through the parent portal under camps. A maximum of two makeup classes can be booked per term for two missed classes. Please only book in for a session if you have missed a class. If you are unsure if you have missed a class, please email the Program Manager. If you turn up for a class but you aren’t booked in, you will be turned away. Times and dates of makeup classes are available on our website.

When are fees invoiced and how do I set up a direct debit?

BTYC Gymnastics offer a direct debit method of payment with monthly class fees billed rather than the issue of term invoices. We use the services of our current banking institution Westpac and payment gateway provider PayWay, so you can be assured of the security of your credit & debit card details in line with legislation.

On the 15th of every month, the monthly class charge will be added to your iClass account and on the 1st of the following month, we will automatically debit your card for the amount outstanding. For this deduction to occur, we require you to input and save your card details into your account on the iClass Parent Portal. Below are the steps involved in logging onto the parent portal and entering your card details.

  1. Go to our BTYC website https://www.btycgymnastics.org.au/
  2. Click on the Parent Portal and click on Parent Login.
  3. If you haven’t logged in recently and have forgotten your password – Click on ‘Forgot Password?’ & follow the steps to have a password issued. A new password will be sent to your email address.
  4. Use this new password to log in with your email address – you can then later change your password to one of your choice.
  5. Once the rules and policies have been accepted (if logging on for the first time), you can go into the sections on the left-hand side menu to update any family and student information, view your account and previous
  6. To provide your card details – go to the section on the menu titled “Payments” and then “Manage Payment Options”.
  7. In the drop-down box “Form of Payment”, select ‘Credit/Debit card’. Fill out the required fields and then select “Submit Payment Information”. Your card details are secure with only the last 4 digits.
  8. You can log in whenever you wish to view your account. The Logout button is at the top right of the screen.

One-off charges such as competition fees/event fees will be charged to your account separately from the monthly class fee and this charge will be communicated to you. You can pay for these directly yourself via the Parent Portal or alternatively on the 1st of the month, the full amount outstanding on your account will be taken from your stored card. Please log into our parent portal now to view your account and add your card details (or check your existing stored card details). Feel free to contact us with any queries you may have or difficulty logging into the parent portal on 9841 4773.

How old do I have to be, to start gymnastics?

Our Kindergym classes start from 18 months of age. There are kindergym classes offered at BTYC Monday through to Sunday. See table below.

Am I too old to start gymnastics?

At BTYC Gymnastics we run adult classes every Thursday night from 8:30pm-10:00pm. These classes are suitable for 18+ and cost $20 per class. You are never too old for gymnastics!!

We also have our Open level cheer team that train 2 hours a week in our state-of-the-art facilities. With the opportunity to use the whole gym – including our 20m rod floor, full sprung floor and Olympic trampolines and tumble trampoline. Classes are from 8:00pm-10:00pm every Tuesday. Book in today! Get fit while having fun, you will love it!

What do I wear to my gymnastics classes?

Kindergym, Recreation, All Abilities, Trampoline and Tumbling

  • Gymnasts are highly encouraged to wear our ‘Believe That You Can’ BTYC t-shirts with shorts, leggings or bike shorts. The t-shirts are given out as part of the membership. Please visit the office to collect your t-shirt.
  • Socks are only to be worn in a trampoline class, not in a recreational class.
  • Hair must be tied back and off the face
  • Fitbits/jewellery must be taken off before class starts

Team Freestyle

  • Wear a navy singlet that can be purchased for $10 from the office.

WAG

  • For WAG, gymnasts are expected to wear leotards for all training sessions. All uniform items need to hug the athlete’s body. T- shirts and crop tops are not suitable. Non-gymnastic shorts, like board shorts, restrict movement and catch on hands if they have pockets. Base layer clothing (such as leggings or bike shorts) can be additionally worn over a leotard. It is essential that athletes train in the correct uniform to enable the Coach to see body shape and for safety reasons.
  • Gymnasts in level 2 and above will also need straps, gloves and wrist bands for Loops rotations.
  • Gymnasts in Level 4 and above will need Grips and Wrist bands for Bar rotations and competitions.

GYMSTAR

  • There is no training uniform, but Gymstar athletes are required to wear appropriate gym gear. No low-cut tops or crop tops. We recommend a leotard and shorts, or leggings / shorts and t-shirt. It is highly encouraged that Gymstar athletes wear their Gymstar t-shirt to training to foster a sense of team spirit. When competing, athletes are required to wear the Club leotard, Club scrunchie and Gymstar t-shirt (purchased from the BTYC office at Donvale). BTYC leotards are supplied by Gymwiz. Coaches will measure and organise leotards before competition seasons commence each year.

MAG

  • Pre-Squad athletes wear sports shorts (no zips or pockets) and a t-shirt or singlet.
  • Level 1-3 athletes wear a red training leotard with grey longs and shorts (longs can be worn the whole time when it is cold and shorts can be worn when it is hot, but pommels need longs for effective training).
  • Level 4-5 athletes wear a blue training leotard with the same grey longs and shorts.
  • Level 6-10 athletes wear training longs and shorts, with a BTYC Squad Singlet.
Do you run gymnastics parties?

YES! BTYC gymnastics offers exciting fun filled gymnastics birthday parties for pre-school children to adults. They include:

  • Exclusive use of the gymnasium
  • Assault and obstacle courses
  • Fun gymnastics games, apparatus circuits and freeplay
  • Special present for the birthday child
  • Invitations
  • 1hour and 20minute party for school children, 1 hour for pre school
  • Plus, an added 20 minutes use of the party room at the end of party for BYO food and cake
  • Members discount (birthday child free!)
Can I enrol in a class mid-term?

Absolutely, if there is availability in the class you are welcome to start mid-term.To view class availability CLICK HERE or call the office on 9841 4773.

For MAG, WAG or Gymstar inquiries, please contact the relevant program manager. These programs are by invitation only.

WAG Program Manager: Alysha alysha@btycgymnastics.org.au
MAG Program Manager: Lachlan lachlan@btycgymnastics.org.au
GYMSTAR Program Manager: Jess jess@btycgymnastics.org.au

If my child does not want to continue how much notice do, I need to give?

If your child does not want to continue at BTYC the following notice must be provided:

For Kindergym, Trampoline, Tumbling, Cheerleading, Aerobics & Recreational classes – if a member decides to discontinue classes, 14 days written or oral notice must be provided. Families requesting a refund for fees paid after the 14 days’ notice are required to complete a Refund / Credit Request form. Once the form is received by the office, the appropriate refund / credit will be processed.

MAG, WAG and GYMSTAR – in the event that a squad athlete decides to discontinue training, four weeks’ notice must be given. Written notice must be provided to the relevant Program Manager. For Competition Fees – if an athlete withdraws from a competition, a refund will only be issued upon production of a valid medical certificate and completion of a Refund / Credit Request form.

My child wants to be part of a competitive program. How do they get involved?

Our WAG (Women’s Artistic Gymnastics), MAG (Men’s Artistic Gymnastics) and Gymstar programs are all by invitation only.

Competitive Cheerleading, Aerobics, Tumbling and Trampoline are open to all.

Please contact the relevant program manager for more information

WAG Program Manager: Alysha alysha@btycgymnastics.org.au
MAG Program Manager: Lachlan lachlan@btycgymnastics.org.au
GYMSTAR Program Manager: Jess jess@btycgymnastics.org.au
Cheerleading or Aerobics Program Manager: Bridget bridget@btycgymnastics.org.au
Trampoline or Tumbling Program Manager: Josh josh@btycgymnastics.org.au

Can I take photos or videos?

For child safety and protection, the taking of photos and videos are not permitted at the BTYC facility by club members, staff and members of the public at any time.

The only exceptions to this policy, is on the occasion that, using BTYC official devices, BTYC’s staff are filming or photographing for the purposes of marketing, athlete performance review or as a communication tool through BTYC’s official social media accounts, website or publications.

In addition to the above exceptions, during events or competitions hosted by BTYC, the club will defer to Gymnastic Victoria’s Photography and Filming policy in this instance, which does not allow the use of professional lenses, flash photography or the photography and filming of athletes other than your own.

Is there a viewing area and/ or can I drop and go?

AT BTYC we have a large viewing area where you can watch your child during their class. Alternatively, you can drop your child off. Please walk your child into the gym and pick them up inside the gym.

How do I contact my child’s coach?

Please contact the relevant program manager who will be able to assist you with your queries and concerns.

WAG Program Manager: Alysha alysha@btycgymnastics.org.au
MAG Program Manager: Lachlan lachlan@btycgymnastics.org.au
GYMSTAR Program Manager: Jess jess@btycgymnastics.org.au
Girls Recreation, Cheerleading and Aerobics Program Manager: Bridget bridget@btycgymnastics.org.au
Boys Recreation Program Manager: Brett brett@btycgymnastics.org.au
Kindergym and All Abilities Program Manager: Marijke marijke@btycgymnastics.org.au

Trampoline or Tumbling Program Manager: Jordan jordan@btycgymnastics.org.au

Where can I find the WAG and MAG holiday training timetable?

To view the latest WAG holiday training timetable, CLICK HERE.
To view the latest MAG holiday training timetable, CLICK HERE.